When will my order arrive?

In the checkout area, we will show you the estimated delivery date and also send it to you via email in the order confirmation. Sometimes the delivery date can be a bit earlier than stated. Since we work with various logistics companies, depending on location and shipping method, there may occasionally be delays of 1 to 2 days.

In any case, we will notify you via email once your order has been shipped. A few hours later, you will receive a tracking link for your package from the logistics company.

Where can I track my shipment?

Depending on the shipping provider, you can check the status at the following links:

• DPD: https://www.dpd.com/de/en/empfangen/sendungsverfolgung-und-live-tracking/
• UPS: https://www.ups.com/track
• DHL: https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html
• GLS: https://gls-group.com/GROUP/en/parcel-tracking/

If you have not received a tracking code, please contact our support.

You can find more questions about shipping in our FAQ category: Shipping & Delivery.