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Support Center

Please try first searching our frequently asked questions and help section.

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Are there voucher conditions?

Unless otherwise stated, the following conditions apply to our voucher & discount promotions:

The voucher code must be entered under the summary of your order at the checkout, the discount will then be deducted automatically. If the discount is not deducted, the voucher is either no longer valid or the conditions (e.g. minimum goods value or only for special products) are not met.

A subsequent consideration is unfortunately not possible for technical reasons!

The minimum value of the shopping cart must be 50€ unless otherwise stated. Minimum goods value means: The subtotal without shipping & service costs (e.g. data check).

Individual inquiries and resellers are generally excluded from our promotions - unless otherwise stated.

Our discounts and vouchers cannot be combined.

There is no cash payment for our voucher or discount promotions.

If a voucher for adhesive labels is valid, this refers to adhesive labels designed using our configurator.

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further assistance needed?
further assistance needed?

If you are still having troubles feel free to contact us through our contact form or chat (if an agent is available)

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